Reliance Metals Canada Limited

Privacy Policy

RMCL has created this statement in order to demonstrate our firm commitment to your privacy. Please read the policy to understand how your personal information will be used.

As our site develops we may add new features, change the type of information we gather or the methods by which it is gathered. Any changes we make will be reflected in this privacy policy, so be sure to check back periodically.

The information gathered by RMCL falls into two categories: information that identifies you personally and that is volunteered by you through optional registration, use of order forms, completion of surveys or entries into contests; and tracking information that doesn't identify you personally which is gathered as you navigate through our Web sites. Personally identifiable information may include name, email address and postal or ZIP code.

Information about our users is an important part of our business, and we do not disseminate any information to others.

Nothing will be sent to you without your permission, although RMCL reserves the right to send a registration confirmation email when you sign up for newsletters, and infrequent service alert messages to inform you of changes that may affect your ability to use a service for which you already had signed up.

COOKIES

RMCL sites use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your hard drive. The server that placed them there only reads cookies. They are unable to execute any code or virus, and they cannot contain any personally identifiable information that you do not voluntarily supply. All areas within RMCL sites that are customizable require that you accept cookies. You also must accept cookies to register as someone with permission to read full stories on some of our sites. None of your personally identifiable information is stored on the cookies we serve.

Generally, we use cookies to:
1. Remind us of whom you are in order to deliver to you a better and more personalized service from both advertising and an editorial perspective.
2. Recognize you and your access privileges to RMCL.

ANONYMOUS INFORMATION

IP ADDRESSES
An IP address is a number assigned to the computer, which is requesting a Web page from our sites. Usually it is not your personal computer, but a computer used by your Internet service provider or company network. We use your IP address to help diagnose problems with our server, to administer our Web sites and to track your session so that we can understand better how people use our sites.

WITH WHOM DOES RMCL SHARE INFORMATION?
We will not disclose any of your personally identifiable information with third parties except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. Under normal circumstances, we act as a middleman who delivers a targeted audience to an advertiser without ever revealing to the advertiser who members of that audience are.

CORRECT/UPDATE
Upon request, RMCL will remove you and your personal information from our database, thereby cancelling your registration; or correct or update any personal information you have provided. Our sites give you the following options for changing, modifying or cancelling personally identifiable information previously provided.
  1. Send an email to privacy@encoremetals.com
  2. Call the following telephone number:
If you have any questions about this privacy statement, the practices of our sites, or your dealings with our Web sites, you can contact:

Web Site Privacy Support
Reliance Metals Canada Limited
6925 8th Street NW
Edmonton, Alberta
T6P 1T9
Phone: 780 801 4114
Fax: 780 463 5574
Privacy Policy

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