WORKING WITH RMCL

In our Family of Companies, our people make our mission possible:

Committed individuals who work hard to deliver excellence, integrity, honesty and fairness. Collaboration is what we believe in. Each and every employee has something to contribute that makes our business better.

We place the highest value on:

  • The health, safety and welfare of all employees
  • Teamwork based on mutual trust and respect
  • Personal commitment and individual involvement
  • Integrity and reliability in all circumstances

Our Core Values


Mutual Respect

Recognizing and respecting each other’s roles, interests, and accountabilities, we will

  • Ensure all employees have clear and open access to management to discuss matters of personal concern as well as those of wider interest to the Company

  • Treat each other with fairness and dignity

  • Respect each other’s decision making responsibilities and lines of authority

POSITIVE COMMUNICATION

Communicate with each other in ways that enhance the business, we will

  • Promote the exchange of ideas through an open communication network that encourages listening, understanding, and responding

  • Enhance working conditions and encourage all employees to make suggestions for improving working methods and to contribute to the search for continuous innovation and improvement in the way we work

  • Work cooperatively, not competitively, since we are all pursuing the same corporate objectives

TRUST

Work to earn and sustain trust, we will

  • Create an environment of mutual trust and respect where everyone is encouraged to participate with their ideas and opinions

  • Avoid surprises that place other parties in a compromising position

TEAMWORK

Use a collaborative approach to problem solving, decision making, and negotiation, we will

  • Recognize that each employee has a unique contribution to make towards our team objectives and that our success is dependent on having good people work as a team towards common goals - ONE TEAM....ONE SUCCESS

  • Continuously seek to improve the competitiveness of our operations aiming to achieve world class productivity and employment, within which teamwork is central to the way of doing things

LEADERSHIP

Provide strong and decisive leadership to ensure clear direction and a shared vision, focused on quality, productivity and growth, we will

  • Ensure all managers communicate directly, clearly and honestly with all employees

  • Develop and challenge our employees while demonstrating faith in their abilities by encouraging them to take ownership in their positions and to accept the responsibility and accountability for our success

CUSTOMER SATISFACTION

Provide quality service and products to meet or exceed our customer’s expectations, we will

  • Listen carefully, anticipate and deliver what the customer needs and want

STANDARDS OF CONDUCT

Maintain high standards of integrity and conduct, we will

  • Exercise scrupulous care to preserve high standards of conduct when engaged in transactions of any nature on the Company’s behalf

  • Perform our job in the best interest of the Company, customers, and suppliers

FAIRNESS

Give each other the benefit of the doubt, we will

  • Recognize and value differences in employees’ backgrounds and skills and provide equality of opportunity for all employees regardless of sex, race, creed, colour, national or ethnic origin, disability, marital status, sexual orientation, religion, political views or age

  • Give each other an opportunity to explain actions or events before reacting and be accepting of honest mistakes

  • Recognize that agreement is not always possible and that there will be times when we must "agree to disagree"

CONTINUOUS LEARNING

To achieve managerial, technological and operation excellence demands high and sustained levels of competence and skill, we will

  • Commit to developing and enhancing employees’ capabilities through continuous training and education

  • Focus on skills, knowledge, competence, performance and work experience

Careers

Job Description:

Encore Metals Delta is looking for a career minded and safety conscious certified class 1 or class 3 truck driver for its operation. The preferred candidate should have a positive attitude, can work well with other members of the team and can follow Encore Metals safety policies.

The function of this position is to deliver and pickup Encore Metals material to/from customer facilities throughout the lower mainland. Loading and unloading the truck using Overhead cranes and forklifts. Scheduling routes filling, out paperwork, performing daily maintenance schedules and actively participating in the Encore Metals Joint Health and Safety committee.

Requirements for this position are:

  • Valid class 1 or class 3 drivers license with air brake cert
  • Drivers abstract N print with no commercial vehicle violations/ suspensions within the last 5 years
  • A positive attitude towards safety and teamwork

Some of the responsibilities of the position are

  • Load and Unload delivery truck in a safe manner
  • Balance the load on the truck to prevent truck from leaning
  • Do not overload truck and make sure load is under max weight for the truck.
  • Keep the truck clean and tidy
  • Supervise customers offloading truck and reporting any damage that a customer may cause to the truck
  • Performing a pre shift and post shift inspection of the delivery truck per the National Safety Code and Encore Metals corporate requirements
  • Scheduling truck route for the day in conjunction with warehouse supervisor and shipper
  • Promote Encore Metals in a positive way to customers, thanking them for their business and brining any concerns from customers to Supervisor.
  • Manage manifests, bill of lading, packing slips MTRs for customers to ensure the customer gets all paperwork for the delivery
  • Follow the Canadian National Safety Code to the full requirement regarding hours of use, breaks, preventative maintenance, safe operation of the vehicle, maintenance schedules and inspections.
  • Follow all Corporate safety policies as written
  • Must check in with supervisor at start of break/lunch via phone call
  • Other duties as required

Apply

Job Description:

Job Responsibilities:

  • Excellent customer service by developing rapport and strengthening relationships with all customers external and internal.
  • Grow current accounts and bring in new accounts to achieve documented sales targets.
  • Responds to customers inquiries quickly, professionally and willing to go the extra mile for odd items or requests.
  • Manages a set territory, developing long standing relationships as well as developing new products and programs.
  • Monitor, evaluate, and communicate customer sales results daily as well as communicating vital information to the sales group.
  • Follow up with customers on inquiries, requests, new products daily.
  • Work with the existing sales team to assist in growing territory.

Job Requirements:

  • 5 years minimum industry experience with Inside Sales experience prior to Outside Sales experience.
  • Product knowledge of Carbon and Alloy Steel, Aluminum, Stainless steel and other ferrous and non-ferrous metals.
  • Strategic thinker, able to start, develop and finish new programs and opportunities on their own and with the help of a team.
  • Highly motivated / Self-directed, requiring little supervision.
  • Excellent communication skills, with a strong ability to interact well with others.
  • Strong analytical, time management and organizational skills.
  • Excellent attention to detail.
  • Strong negotiation skills
  • Post-Secondary education in sales and marketing or business management
  • Clean driving record (abstract required)

Assets:

  • Computer proficiency in Microsoft Excel and Word
  • Experience with processing and manufacturing.
  • Mechanically inclined
  • A genuine interest in machining and the products made in this manner

Apply

Job Description:

Currently Team Tube is seeking an experienced individual for the full time position of Inside Sales Representative for our Port Coquitlam location:

Job description and Requirements:

Reporting to the Branch Manager the successful candidate will be responsible for working cooperatively with Outside Sales and other members of the distribution team to grow existing customers, create new customers, and meet or exceed monthly sales quotas while increasing customer satisfaction. Inside Sales experience is required to develop and maintain in-depth knowledge of Team Tube’s quality assurance, health and safety, and general policies and accurately process customer transactions, orders, quotes or returns.

To be successful in the position, candidates should be self-directed and articulate, have three more years’ experience in industrial sales with a proven growth record, along with superior organization and time management skills. Previous experience in mechanical steel tubing would be a definite asset.

An attractive, competitive base salary plus bonus package and benefit program is offered.


Apply